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Web Hosting: 4 Factors in Choosing a Hosting
Company
When choosing a web hosting company there
are a whole lot of different factors that
should go into your decision making process.
One of the biggest factors should be:
1) Phone support. Email support is nice, but
email occasionally falls in between the
virtual cracks. Getting someone on the phone
when your site goes down can take a lot of
mystery out of the entire process. A lot of
the bigger web hosting companies offer toll
free support and weekend hours to boot.
Phone support is a great benefit for any web
hosting client.
2)Another factor to use in deciding whether
to use a particular web hosting company is
their history. How long has this company
been in business? Web hosting companies that
have been in existence for less than a year
might not be the best choice. A hosting
company with a proven track record and a ton
of happy clients is certainly a good sign
and might work well for you.
3)How about the company's software? This
varies widely between web hosting companies.
I am rather fond of Cpanel merely because I
am used to it, understand where the buttons
are and what the features do. It's much
easier to stick with something you know than
switching to a new User Interface. Some web
hosts offer Frontpage features and others
don't. Another specific area you might want
to research are the statistics programs.
What sort of web statistics software is
included with your web hosting account? Is
Awstats included? This is one area you
definitely want to heavily research before
signing up.
4)Fees. I'd rather pay a little more to get
all the features than fight it out with a
sub par web hosting company who I can't
reach if my site goes down. I've found
decent web hosting for as cheap as $4 per
month but generally pay around $15 per month
if I want all the bells and whistles that
I'll need to host a larger site. A lot of
people worry about hosting fees, but I've
had the experience that I generally get what
I pay for. Finally, I'd look carefully at
the web hosting company's refund policy.
Most offer a full refund if you aren't happy
with your service. If you are paying for a
full year of web hosting up front, you might
want to examine the company's refund policy
in detail.
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Richard Martin is a contributing writer at
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